Your Questions Answered

I am at work all day, how does my child get from school to your venue?                                                                             

We pick up from selected schools (listed on the registration form) and bring them over to our venue at no added cost to you. We may charge a small fee in cases where we need to pick up from schools further away. In other cases, you may have to make your own arrangements. Please contact us and we will do our best to get your child to us.

Can I choose what subject areas I’d like you to focus on with my child?

Yes you can specify whether you want us to focus on improving numeracy or literacy. Your child will still benefit from improved financial and world knowledge as these are the two compulsory areas we focus on.

Can my child attend just the tuition part of the ASEP?

Yes! Parents that would like their children to get academic support after school but not stay for the whole programme can attend from 4pm to 6pm at a reduced rate. They too will receive tailor-made worksheets weekly which will be marked and feedback given, and parents will be informed of their child’s progress. Parents must be available to drop off and pick up from our venue if only attending this part of the ASEP. Finally, we would ask that you register before attending.

I don't want 'heavy' tuition though I like the idea of structure and a learning environment.

That’s great. We are with you there!!! That's what the ASEP is about. 

Do you follow the National Curriculum?

Yes we reinforce topics that are covered in the National Curriculum for your child’s Keystage and more.

How will you keep me informed of my child's progress?

You can contact us via email and mobile and you can also catch any of our instructors when you pick up your child.

Where do you get your worksheets and other resources from?

We use a wide range of resources including those created by our main teacher. Our resources are tailor made to suit your child's needs, whether it is for improving skills, taking your child to the next level, or for preparing for an entrance exam.

What do I do if I want private tuition for my child?

If you would like private tuition in Maths or Economics please contact us by phone or email to discuss.

How much does it cost to attend the ASEP?

Standard After school care rates range from £16 - £18 and are open from 3.30 - 6pm. We include individual academic support, structured learning activities, and feedback to parents. Please follow the link for a full list of our fees.

How many days do you suggest I sign my child up for?

We suggest 2 to 3 days a week to attend our ASEP depending on your requirements. For instance, if your child requires numeracy, literacy and homework support, we would recommend 3 days a week or 4 for reinforcement. Ultimately, it is your decision. We are happy to discuss this with you and to suggest what is most appropriate for your requirements.

What is your booking and payment schedule?

Bookings can be made at any time. Monthly payments are required to ensure your child’s place for the school year (Sept to July). One-off and emergency bookings will be accepted provided there are spaces available and we are given sufficient notice. 

When and how do I register and pay?

Please follow the link to register your child. We will contact you after receiving your registration form to arrange payment.

Do I need to provide a packed lunch for my child?

No, you do not need to provide a packed lunch as we will provide sandwiches, snacks and drinks. We aim to keep the centre nut-free.

What sort of discussions will you have during Table Talk?

The Table talk discussions are designed to build on some soft skills.  Our topics are pre-planned to be age-appropriate and suited to the children as we get to know them more. They include ice-breaker quizzes and simple questions that require reflection; for instance “tell us about a struggle you faced today”, “tell us something you are grateful for”

Who runs the ASEP?

Learn Tree is owned by Ebiere Bolu. There is also an on-site manager who deals with the day to day running on the sessions.

What happens if my child misses a session?

We have a fixed number of  places a day. We therefore ask that places are booked and paid for monthly so that your child’s place is reserved. As activities, staff and resources are planned based on the specific children booked, we are unable to give refunds for missed sessions. In particular circumstances we might be able to put your child into another session that week if a space is available.

What is your cancellation and returns policy?

If you would like to cancel your booking for the half-term or for the remainder of the sessions available in that half-term then do let us know at least three weeks in advance and we will be able to give you a refund. Where less than three weeks notice is given, a partial refund or the option to attend another session may be offered. Refunds cannot be given for sessions already attended. Always talk to us about your specific situation and we will do our best to meet your needs where we can.

Do you have a safeguarding policy?

At Learn Tree we take the safety of the children in our care very seriously. Please follow the link to request a copy of our policies:

Safeguarding Policy

Health and Safety Policy

Missing Child Policy

any other policy...